HeleneGeorgeCo

Memorial Home Decor and Remembrance Gifts

Burlington, Kansas
38 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

HeleneGeorgeCo is taking a short break

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Note from shop owner Hello! We are currently taking a break for personal reasons, but will return as soon as we can. I will still be available to take questions and for emergencies, just leave me a message and I will get back to you as soon as I get it.

Warmest wishes,
April

Note from shop owner

Last updated on Aug 4, 2022

Hello! We are currently taking a break for personal reasons, but will return as soon as we can. I will still be available to take questions and for emergencies, just leave me a message and I will get back to you as soon as I get it.

Warmest wishes,
April

April Graves

Contact shop owner

April Graves

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About HeleneGeorgeCo

Sales 38
On Etsy since 2016

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Creating Cherished Memories

Shop members

  • April Graves

    Owner, Creator, Designer

Shop policies

Last updated on Aug 23, 2017

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

Custom and personalized orders

Each product will come with the option to add the loved one's name and year of birth and passing. This option is a complimentary service. Please leave the loved one's information in the buyer's notes.

*Please double check the spelling and dates in your message, we are not responsible if there is a mistake made by the buyer.

Gift wrapping and packaging

Each product will come beautifully wrapped inside the mailing package.

If your purchase is being sent as a gift I can include a card with your special message at no extra charge, just let me know in the buyer’s notes to shop.
If your purchase is being sent for a recent passing away I can include a bereavement card with your special message at no extra charge, just let me know in the buyer’s notes to the shop.
Please specify if you would like a gift card or a bereavement card in your note.

If your purchase is a memorial block a complimentary LED tea light is included with your purchase.

If your purchase is a plaque or sign a complimentary wooden table easel will be included with your purchase.

Care instructions

Products are recommended for use as interior home decor. Product will have a protective polycrylic coating but is not recommended for outside use. Product can be wiped clean with a damp cloth, do not submerge.

Use LED tea lights with memorial blocks, avoid open flames.

Do you do custom orders?

At this time we are not taking custom orders. The only exception to this is if the pet you are buying the memorial for is something other than a cat or dog. If this is the case, please contact us so that we can provide an alternative design for you.

We will be bringing out new collections so other choices will be occasionally added. If you would like to make recommendations for new pieces please join our email newsletter at http://eepurl.com/caT_1z and submit your suggestions, we are always open to new ideas.

What if my order arrives damaged?

Please contact us immediately and save the item and all of the original packaging. Pictures of the product will be needed to file a claim with the US Post Office. Further details for resolution will be given at that time.

Are there special circumstances that a return or exchange may be granted?

Do to the nature of personalized orders, returns and exchanges are usually not accepted because the product can no longer be resold. If you are unhappy with your order or there is a problem please contact us immediately and depending on the issue we may be able to come to a resolution of the problem. If the case is granted, the product will be required to be returned to us and the buyer will pay return shipping.

Seller details

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